Shipping & Delivery Policy


WHAT ARE YOUR SHIPPING OPTIONS?


We offer to 2 main types of shipping methods at Checkout.

Standard Shipping
Express Expedited Shipping (faster via DHL)
WHEN WILL I RECEIVE MY ITEMS AFTER ORDER DATE?

Our Shipping time typically takes 2-4 weeks and depending on how fast customs in your country processes the package. Do allow up to 5-6 weeks for delivery for circumstances beyond our control such as custom holds, natural disasters, country regulations, inventory issues etc.

The duration depends on the shipping method and the destination country.

Delays may occur due to Holidays and/or any unforeseen events such as Earthquake, floods or typhoons.

Please do note as well that custom inspections can be a factor during shipment.

No matter what happens, rest assured you will receive your items within the 6 weeks time period.

IF I ORDERED MULTIPLE ITEMS, WILL IT BE SHIPPED SEPARATELY OR TOGETHER?


Depending on the products that I ordered and where the item is currently being manufactured and stored, different items may be sent from different places. We do this to ensure faster and more efficient delivery times for you.

Please DO NOT panic if you’ve order 3 items and only 2 has been delivered, the other 1 is on the way!

Any other questions, just email us at bubblydeal@gmail.com

 

WHERE ARE YOUR ITEMS SHIPPED FROM?

Orders are shipped from around the world but our main warehouses are in Southeast Asia (Singapore, Malaysia, Philippines and China). Because our items are stored in several warehouses, your order may be shipped in separate packages for faster delivery.


CAN I CHANGE MY SHIPPING ADDRESS?


Once you have placed an order, the information goes straight to the shipping department which takes 2-3 working days to process. After which the shipping department will send the tracking codes to the data entry to update the tracking codes and send shipping confirmation email to the customer. Hence, if you need to make any changes to your shipping address, please contact our Customer Service within 24 hours of placing the order Only.

Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.

NOTE: To all customers that provided a different shipping address than their permanent address, we will not be responsible for lost or undelivered parcels and/or if you moved out of the address you provided us.

Do note:

To all UAE customers, please provide your PO Box or Zip code during checkout to avoid delays on processing and shipping of your orders.
Customs, Postal Services & Us (BUBBLY DEAL) are different entities hence we are not liable for any delays caused by customs or local post services.
HOW LONG DO I WAIT UNTIL MY ORDER IS SENT OUT?

Our handling time takes 3-5 business days. This means that your order(s) will generally be sent out within this period.



WHEN WILL I RECEIVE MY ITEMS AFTER I PLACE AN ORDER?


The duration depends on the shipping method and the destination country. Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment. Our Standard Shipping typically takes 2-6 weeks and depending on how fast customs in your country processes the package.


HOW DO I KNOW IF MY ITEMS HAVE BEEN SHIPPED OR NOT?


When your items have been dispatched, we will send a notification email to your registered email address. The tracking number is normally available within the next few days of dispatch.



HOW DO I TRACK MY ORDER?


Tracking numbers are included in your shipping confirmation email. Alternatively, you may use below links to track down your parcel(s).

https://www.17track.net/
https://global.cainiao.com/
https://www.usps.com/ (for US customers only)
http://www.sf-express.com/
For further assistance, please contact our Customer Service through submitting a ticket at our website or emailing us at bubblydeal@gmail.com. We’re here for you 24/7/365.

I TRACKED DOWN MY ORDER AND THE STATUS SAYS RETURN TO SENDER, WHAT SHOULD I DO?

In the event that the parcels were returned to us, please contact us immediately so we can arrange to send you a replacement. For UAE / HK customers, please ensure to provide your PO Box or Zip Code (whichever is available) so your local post office can deliver your order(s) to your mail box or door step.

THE TRACKING SITE SAYS DELIVERED BUT I HAVEN’T RECEIVED MY ORDER YET


Please note that we provide a tracking number to each customer. It is customer’s responsibility to track down their orders. Kindly contact your local post office if the parcel arrived at your destination country. Please contact our Customer Service for further assistance. We are not responsible for any stolen packages.

17track.net
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
17TRACK is the most powerful and inclusive package tracking platform. It enables to track over 170+ postal carriers for registered mail, parcel, EMS and multiple express couriers such as DHL, Fedex, UPS, TNT. As well as many more international carriers such as GLS, ARAMEX, DPD, TOLL, etc. (10kB)


global.cainiao.com
Global Order Tracking
CAINIAO Global is the official global parcel tracking platform of Alibaba Group. It supports most countries’ postal tracking (e.g. China Post, China EMS, HK Post, Singapore Post, USPS, Russian Post, Correos Spain, OMNVIA etc) and major international express tracking (e.g. DHL, FedEx,UPS,TNT, SPSR etc).It also supports most well-known cross-border carriers (e.g. 4PX,Yanwen,SF-express etc.) . Query time is short, information is accurate and timely, it is a efficient tools for global order tracking.


usps.com
Welcome | USPS
Welcome to USPS.com. Find information on our most convenient and affordable shipping and mailing services. Use our quick tools to find locations, calculate prices, look up a Zip Code, and get Track & Confirm info.